What to do if someone has died
We're here to help
Losing someone in your business can be difficult. As well as the emotional strain of coping with a death, you might need to take care of financial matters too.Ìý
We can offer practical help and support on what to do next and what it means for your business.
Letting us know
Call us
You can speak to your Relationship team or call our Client Services team on 0333 207 2229.
Our Client Services team is available Monday to Friday, 8am – 5:30pm.
Let us know by emailing our Corporate Bereavement team at Corporatebereavementteam@santander.co.uk
We aim to respond within 48 working hours.
You can also reach out to your dedicated Relationship Manager
or the Commercial Direct team any time.
What happens next
After you’ve let us know, we'll be in touch. We might ask for information so we can update our records. For example, an original or certified copy of the death certificate. In some cases, we might be able to verify the registration digitally.
We’ll also ask about your future intentions for the business. Your Relationship Team will support you with any account changes.
Where can I find more information?Ìý
Our bereavement guide has the steps to help you sort out any accounts held with us. You’ll find the Corporate and Commercial banking section from page 12.
If the person who died was a Santander personal banking customer, we will pass the details to the relevant team.
Learn more in our personal customer bereavement pages